Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 803-802-7710 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

How to Submit a Warranty Claim

Want to submit a warranty claim? We can help.

If you would like to submit a claim using your manufacturer’s warranty, we are here to assist you. To begin, please complete the short form below. To help us better assist you, please provide a brief summary of your questions/ comments/ concerns regarding your warranty-related needs. Someone from our dedicated Warranty Support Team will reply to your message by phone or email within 3-5 business days.

If you are seeking assistance with filing a claim for accidental damages using a supplemental product protection plan or plan for accidental damages, please review the information under Product Protection Plans located in the navigation for our Warranty Support Resource Library.

Thank you. Your message has been sent!

Please email related photos to support@tyndallfurniture.com and include your full name in the subject line.

The Warranty Support Team at Tyndall Furniture & Mattress will advocate for you as your representative to the related furniture or mattress manufacturer. Our goal is to support you and to help the warranty claim process run smoothly. We are proud to be the only furniture and mattress company in the greater Charlotte area with a dedicated Warranty Support Department.