Flexteel ™

Manufacturer Warranty

Backed by over a century of quality craftsmanship and experience, we confidently stand behind everything we make, assuring our customers that their investment will last for years to come.

Upholstered Furniture

Other Furniture

Performance Fabrics

Additional Details:

Flexsteel upholstered home furniture limited warranties apply to the original purchaser for the specified periods of time (see above), beginning the date the product is purchased from an authorized Flexsteel retailer in the United States or Canada.

Flexsteel products used under normal, indoor residential conditions are warranted against manufacturing and material defects for as long as the product remains in the original upholstery and for as long as parts are available.

For third-party warranties offered by other companies, contact those companies for further information.

Exclusions

Flexsteel products are not warranted against wear and tear or damage resulting from neglect, abuse, misuse, rental or commercial use, pets, extreme temperatures, exposure to sunlight, chemical treatments, excessive soiling, accidents, or improper storage, care, or cleaning.

Flexsteel does not warranty the following:

• Normal fading, pilling, shading, wrinkling, shrinkage, stretching, wear, and color loss of fabrics and leathers.
• In-store samples or product designated “as is” at the time of purchase.
• Minor differences between your furniture and in-store samples, printed materials, and video or internet displays.
• These warranties are valid for products purchased after June 2016.
• For products purchased June 2016 and prior, warranty coverage and details may vary.

Service Claims

To request a service claim under these warranties, contact the Flexsteel retailer where you made your purchase or your nearest authorized Flexsteel retailer.

To initiate a claim, you will need to provide proof of purchase.

If the product is still under warranty, the retailer will make arrangements for repair or replacement.

After the first year of the warranty period, the purchaser is responsible for the labor and shipping costs associated with repairs.

Caution

Use appropriate precautions to prevent young children and pets from playing on sleepers and reclining furniture.

Always leave unoccupied reclining furniture in the closed, upright position to protect children and pets.

Keep smoldering, smoking objects and open flames a safe distance from polyurethane foam to prevent furniture fires.

*Specialty brand fabric warranties may vary.

Please refer to the warranty tag for each fabric brand for complete warranty details.

Notes:

THE FOLLOWING ARE NOT CONSIDERED DEFECTS:

• Color variations caused by lighting angles and markings displayed on fabrics such as velvets and silks.
• Leather stretching, oil absorption, patina development, color and grain variations, wrinkles, scratches, healed scars, and other natural markings.
• Leather is a natural material, and each hide is uniquely enhanced by these characteristics.
• Slight softening and flattening of seat cushion foam and fibers as a result of normal use and aging.
• Under normal use and conditions, cushions may lose up to one inch of the original height standard of the cushion foam core within the first year of use.
• Loss of resilience in seat cushion feather filling, loft, or crown.
• Regularly fluff and rotate cushions to redistribute materials and prevent uneven wear.
• Softening and flattening of ultra-soft back cushions with blown-in fiber filling as a result of normal use.
• Occasionally fluff these cushions to keep fibers evenly distributed and prolong softness.

Your Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warrantor

Flexsteel Industries, Inc.
PO Box 877
Dubuque, IA 52004-0877

Disclaimer: The content of this web page is subject to change as a result of the manufacturer's updates to terms and conditions or requirements, changes in processes, and the availability of services or resources. Tyndall Furniture & Mattress cannot guarantee that the warranty information listed above is the most recent information from the manufacturer.

CONTENT UPDATED MARCH 2026