Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (704)889-4393 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

July 1st, 2021

To Our Loyal Clients, Friends, and Families:

We pray that you and your loved ones are staying safe and healthy. As it is our custom, we will continue to keep our employees, clients and community at the heart of every decision we make. We are closely evaluating this ever-evolving situation and following guidance from public health officials and government agencies to inform all of our decisions.

We request that clients and staff that have not been vaccinated continue to wear masks inside of our facilities, as a protection to stop the spread of the virus. As a courtesy, team members who have been vaccinated will wear a mask at the customer’s request. Our team members will continue to observe CDC recommended social distancing practices of 3 feet, or more if requested by the client.

What to Expect:

  • Any member of our staff who has not been vaccinated will be wearing face masks & coverings
  • As a courtesy, employees who are vaccinated will wear a face mask at the request of our clients
  • We request that customers, who are not vaccinated, wear face masks when inside our facilities
  • Hand sanitizing stations throughout the showroom floor
  • Enforced social distancing of 3 feet among staff and guests
  • Increased cleanliness in showrooms, warehouse and office spaces
  • Routine sanitizing of all counter spaces, door handles, and anywhere regularly used by staff or customers
  • Monitoring and metering guest access to prevent overcrowding
  • Signage with reminders for social distancing at entrance of showroom and throughout
  • Plexiglass shields at checkout counters
  • Marks on the floor to encourage guests to stand back at an appropriate distance
  • A limited selection of masks and gloves available for patrons who request them
  • Reservations for private showroom appointments with a dedicated sales consultant
  • Available private showroom appointments for the elderly and immunocompromised

According to the recommendations from local officials and health experts, our staff will remain fully compliant with social distancing and other mitigation measures to protect employees and the public. Additional precautions, such as professional disinfecting and sanitizing of our showrooms, will be performed weekly to supplement our regular thorough cleaning. Our showrooms are equipped with a limited supply of masks and gloves for our patrons who request them. We ask that if you are experiencing any symptoms related to COVID-19, that you do not enter our showroom. In-home consultations are available under special circumstances, see store for details.

An additional provision to protect the health and well being of our patrons, as well as those who are elderly or at greater risk, is the new private showroom appointment program. To reserve a private appointment with a dedicated sales and design consultant, or to request that your sales consultant wear gloves and a mask during your visit, you may reserve a private appointment here.

Thank you for your continued support of our family owned and operated business.

Be Blessed,
Tyndall Furniture & Mattress Signature


Are face masks or coverings required in your showroom?

We request that clients and staff that have not been vaccinated continue to wear masks inside of our facilities, as a protection to stop the spread of the virus. As a courtesy, team members who have been vaccinated will wear a mask at the customer’s request.

What is Tyndall Furniture & Mattress doing to ensure the safety of your clients during the coronavirus (COVID-19) pandemic?

The safety of our employees, our clients and our community is our very utmost priority. Under strict orders from Governor McMaster and as well as Governor Cooper, our operations must remain in full compliance with the Centers for Disease Control and Occupational Safety and Health Administration guidance on workplace safety and prevention of disease spread. Per these orders, our staff will remain fully compliant with social distancing and other mitigation measures to protect employees and the public. Social distancing in our showrooms and among our staff is being strictly enforced. A limited number of masks and gloves are available for patrons who feel more comfortable wearing them. Regular cleaning and disinfecting takes place in all public, shared workspaces (such as our checkout counter, computers and card machine) as well as private office spaces and warehouse storage. We are offering private appointments to shop our showroom so that you can feel safe and secure.

What should I expect if I visit your showroom?

  • Any member of our staff who has not been vaccinated will be wearing face masks & coverings
  • As a courtesy, employees who are vaccinated will wear a face mask at the request of our clients
  • We request that customers, who are not vaccinated, wear face masks when inside our facilities
  • Hand sanitizing stations throughout the showroom floor
  • Enforced social distancing of 3 feet among staff and guests
  • Increased cleanliness in showrooms, warehouse and office spaces
  • Routine sanitizing of all counter spaces, door handles, and anywhere regularly used by staff or customers
  • Monitoring and metering guest access to prevent overcrowding
  • Signage with reminders for social distancing at entrance of showroom and throughout
  • Plexiglass shields at checkout counters
  • Marks on the floor to encourage guests to stand back at an appropriate distance
  • A limited selection of masks and gloves available for patrons who request them
  • Reservations for private showroom appointments with a dedicated sales consultant
  • Available private showroom appointments for the elderly and immunocompromised

Are you making any special accommodations for the elderly or those who may be at greater risk?

To accommodate the elderly or those at greater risk, we are offering private showroom appointments to give our patrons the dedicated attention from one of our sales and/or design consultants. Additionally, you can specify if you need your sales consultant to wear a mask and gloves. Book your appointment any week day, Tuesday thru Sat from 9:00am to 10:00am by calling our sales manager directly. John Dixon can be reached at (980) 475-4901 or by email j.dixon@tyndallfurniture.com

How do the private showroom appointments work?

Our private showroom appointments give you an opportunity to reserve the dedicated attention from one of our sales and/or design consultants. By reserving an appointment, you are promised priority over walk-in clients and assistance within the safety of social distancing. You can book your appointment by clicking here.