How can I request pricing for something on the website?
Requesting pricing for a product on our site is as easy as one, two, three.
- Click the black 'Request Pricing' button to add your product to your list.
- Click 'Continue Shopping' to add more items, or if you are ready to submit your list, Click the 'Proceed' button.
- Enter your contact information and Click 'Send Request'.
Once you have submitted your request, it is sent directly to one of our sales consultants. They will research the items you are interested in, and respond with some base pricing within 2 business days of your initial request.
If you need pricing urgently, please call our sales team at (803)802-7710.
Why don’t you have pricing for every product on your website?
The simple answer is that there is too much variety to keep up with in our custom catalog. Often times, the upholstered furniture items that you are viewing on our site are available in thousands of different options and the price may vary contingent on the quality of fabric you select, the layout of the furniture you create, the trim you include and the finishes you select.
Tyndall Furniture and Mattress is a local, family owned and operated business. Due to our size, we don’t have the resources to update our website consistently with the ever-changing prices associated with the thousands of upholstery options, trim options, finishes, and features available for custom, special order furniture.
We understand that at times this can be frustrating for our customers because they want an answer to their pricing quickly. We apologize for the inconvenience and promise that we will make it up to you by offering the highest level of customer service throughout your entire shopping experience. Our marketing and web development team is working hard to include pricing on the site for basic models of our furniture and hope to have more pricing available by the end of 2020. We greatly appreciate your patience and loyal support of our family owned and operated business in the meantime.
How can I find out the status of my furniture or mattress order?
Call (803)802-7710 or email email@example.com
The fastest way to check the status of your furniture or mattress is order is to give us a call at our office during normal business hours. To reach the office team member that is responsible for order status, call (803)802-7710 x3229. They will be able to check the status of your order from the vendor and get you the information within minutes. If you prefer not to call you can reach out by email at firstname.lastname@example.org and someone will get back to you right away during normal business hours.
Why is the upholstery on my sofa pilling?
Pills appear on upholstery when groups of short broken fibers on the surface of the fabric become tangled among themselves in a tiny knot or ball, which is also known as a pill. The pills are formed by rubbing and abrasion that occurs during normal use. Pills occur most in areas where the fabric is exposed to the most day-to-day use, such as the center of a cushion or the arms or your upholstered furniture. Although it is most likely to appear in the highest traffic areas, pilling can appear anywhere on your furniture.
Fortunately, removing pilling is extremely simple. To learn more, read our article titled: Pilling? Don't Panic by clicking on the button below.